Privacy Policy for apps under the Extransit brand name

Effective date: 2024-01-01

At Extransit, we are committed to protecting your privacy and ensuring the security of your personal information.

This privacy policy outlines how we handle data when you use our educational apps (such as Moji Clock Trainer) on mobile devices (such as phones and iPads).

Please read this document carefully to understand our practices regarding your information.

1. No data sent to our servers

We respect your privacy. Our apps are designed to operate fully offline, meaning:

  1. No information you enter, nor any usage statistics, are transmitted back to our servers.
  2. Your personal data and app usage remain strictly on your device unless you choose to share it or back it up via external means.

2. Purchases and transactions

  1. Any purchase of an app or features or content within the app is handled exclusively by the app store platform (e.g., Apple App Store or Google Play Store).
  2. We do not collect, store, or track any purchase information, including payment details, purchase history, or user account details related to such transactions. Please refer to the privacy policy of the respective app store for further details on how your information is managed during purchases.

3. Locally stored information

The data you input into the apps, such as:

  1. Personal information (e.g., profile settings)
  2. Course progress, results, and statistics

is stored locally on the device you are using. This data is accessible only within the app unless you manually back it up or transfer it elsewhere.

4. Results, progress, and statistics

All user data related to your progress in courses, results, and any other form of app-generated statistics is stored locally on your device and is not accessible to our company.

You retain complete control over your data, and we don't have access unless you give it to us specifically.

5. Data deletion upon uninstallation

If you choose to uninstall one of our apps from your device, you will be given an option to delete all locally stored data:

  1. Upon uninstalling, the system will prompt whether to remove all personal information, results, and progress data stored on the device.
  2. If confirmed, the data will be permanently deleted from the device.

6. External backups

The apps store data locally on your device. However, it is important to note that:

  1. Your device's operating system or other third-party services may automatically back up locally stored data (including app data) to external locations, such as cloud services (e.g., iCloud or Google Drive).
  2. We do not control these backups, and we do not have access to any information stored via such services. Please review the privacy policies and backup options provided by your device’s manufacturer or external service provider for details on how they handle such data.

7. Support communications

Should you contact us for support via email or through a web-based support form:

  1. We will collect and retain your contact details (such as your email address) and any information you provide relevant to resolving your issue.
  2. This information will be stored only for as long as necessary to resolve the issue and will be deleted once the support ticket is closed.

8. Your rights

As a user of any of our apps, you have the following rights regarding your data:

  1. Access: You may request information about the data stored locally on your device by the app.
  2. Deletion: You have the right to delete your data by uninstalling the app or by deleting it manually within the app where applicable.
  3. Support requests: You may contact us at any time to request the deletion of any support-related information we have collected.

9. Changes to the privacy policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be reflected in the app and on our website.

10. Contact Us

If you have any questions or concerns regarding this privacy policy or your data, please contact us at:

contact@extransit.com

By using any of our apps, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.